That won't work since I don't have a personal account.
The work one has a license for two work machines and one (or more) personal machine. When I first logged in it asked me if it was a work or personal computer. I hit the wrong thing and need to change that. Not a personal account.
if you have a work admin that manages your company's enterprise subscription, contact that admin. otherwiswe, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html