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Hi
I moved to another country and I am trying to change my details to pay in the currency of my new country of residence.
I saw many posts with links but none of them allow me to change the address, to chat with the support or to have the phone number of Adobe. I am always redirected to the support homepage even when I am finding the correct topic.
Thanks for your help
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As far as I know (from reading similar messages) what you want can't be done... you need a new Adobe account linked to your new country... but, I could be wrong, so contact Adobe
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730