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Change Plan

New Here ,
Apr 22, 2020

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Hi all 

please help me as i seem to not be getting any help from Adobe themselves, even when they had responded. to my query as soon as the consultant found out i wanted to cancel or change my plan they disappeared and i nver heard from them again. 

I have Adobe teams, i just need to change it as i currently do not have the teammemebers i used to and cannot afford to continue to pay for a full all apps subcription sice January. It's really. hurting my business financially. Please help. I dont have an option on my dashbosrd to change plan, i can view and i can add team member or remove team memebers but i cannot change the actual plan 

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Change Plan

New Here ,
Apr 22, 2020

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Hi all 

please help me as i seem to not be getting any help from Adobe themselves, even when they had responded. to my query as soon as the consultant found out i wanted to cancel or change my plan they disappeared and i nver heard from them again. 

I have Adobe teams, i just need to change it as i currently do not have the teammemebers i used to and cannot afford to continue to pay for a full all apps subcription sice January. It's really. hurting my business financially. Please help. I dont have an option on my dashbosrd to change plan, i can view and i can add team member or remove team memebers but i cannot change the actual plan 

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Apr 22, 2020 0
Most Valuable Participant ,
Apr 23, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html

 

Otherwise, you will have to contact support, not other users in a public forum

-Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

 

[detailed contact instructions added for anyone else reading this]

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Apr 23, 2020 0