Change running plan to Student Plan

New Here ,
Jan 01, 2021

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Hello there, 

two years ago I've purchased the full cloud for 30€/month. I didn't knew that there was an alternative for students. Now - out of the blue - my monthly payment went up to 60€/month. 
That's why I want to change my subscription to a students plan for 20€/month ASAP. Is that possible ? I won't be able to pay 60€/month ... 

 

thank you all for helping 

 

best regards and a happy new year 

 

Fritz 

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CC FAQ, Creative Cloud, Feature request, New user

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Change running plan to Student Plan

New Here ,
Jan 01, 2021

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Hello there, 

two years ago I've purchased the full cloud for 30€/month. I didn't knew that there was an alternative for students. Now - out of the blue - my monthly payment went up to 60€/month. 
That's why I want to change my subscription to a students plan for 20€/month ASAP. Is that possible ? I won't be able to pay 60€/month ... 

 

thank you all for helping 

 

best regards and a happy new year 

 

Fritz 

TOPICS
CC FAQ, Creative Cloud, Feature request, New user

Views

23

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Jan 01, 2021 0
Most Valuable Participant ,
Jan 01, 2021

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To Change Plan https://helpx.adobe.com/manage-account/using/change-plan.html

HOWEVER

To cancel your existing plan and not pay the early cancel fee you need to contact support

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Jan 01, 2021 0
Most Valuable Participant ,
Jan 01, 2021

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