Change running plan to Student Plan

[fritzb54846410]

Hello there, 

two years ago I've purchased the full cloud for 30€/month. I didn't knew that there was an alternative for students. Now - out of the blue - my monthly payment went up to 60€/month. 
That's why I want to change my subscription to a students plan for 20€/month ASAP. Is that possible ? I won't be able to pay 60€/month ... 

thank you all for helping 

best regards and a happy new year 

Fritz 

[John T Smith]

To Change Plan https://helpx.adobe.com/manage-account/using/change-plan.html

HOWEVER

To cancel your existing plan and not pay the early cancel fee you need to contact support

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[John T Smith]

Also, verify that you qualify before you do anything

Start at http://www.adobe.com/education.html
-Cloud Education Plan https://creative.adobe.com/plans?plan=edu
-http://www.adobe.com/creativecloud/buy/students.html
-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
-One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357
-Redemption Code https://creative.adobe.com/educard
-https://helpx.adobe.com/x-productkb/global/graduation-education-discount-expiry.html