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change the plan during trial period?

Community Beginner ,
Oct 20, 2019 Oct 20, 2019

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Is it possible to change the Adobe plan during the trial period?

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Community Expert ,
Oct 20, 2019 Oct 20, 2019

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Cancel what you have, before the trial converts to a paid subscription, and do a new subscription

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New Here ,
Mar 26, 2020 Mar 26, 2020

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Actually (at least as of 3/2020), you can change your plan to a different product, but you can't, as I would like to do, change the term from annual to monthly (or vice versa, I assume) during your trial period.  With that caveat, John is right that you would need to cancel before the end of your trial period, then sign up for a paid plan for the product and term you eventually want.

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Adobe Employee ,
Oct 21, 2019 Oct 21, 2019

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No

 

^Ani

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