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Chat History in Adobe Customer Service

New Here ,
Feb 03, 2020

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I tried looking at my chat history with customer support, but I was told that only support staff can see chat history from previous service cases. Is that accurate? I'm not doubting that I may have been wrong about something I was told, but I would still like to be able to look back and be sure. I pulled up my past service chats, and there is a line that says chat history, but nothing is there.

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Chat History in Adobe Customer Service

New Here ,
Feb 03, 2020

Copy link to clipboard

Copied

I tried looking at my chat history with customer support, but I was told that only support staff can see chat history from previous service cases. Is that accurate? I'm not doubting that I may have been wrong about something I was told, but I would still like to be able to look back and be sure. I pulled up my past service chats, and there is a line that says chat history, but nothing is there.

Topics

Community Information

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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