Chat support not working

New Here ,
Oct 30, 2017

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Hi

I have been trying to get hold of support by using the chat function.

The Chat starts and the support is writing to me, but i do not have a reply option.

The box or text field for me to write my reply is missing.

What do i do?

I am using, Windows 10 latest build, Edge.

Frederik

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Creative Cloud

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Chat support not working

New Here ,
Oct 30, 2017

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Hi

I have been trying to get hold of support by using the chat function.

The Chat starts and the support is writing to me, but i do not have a reply option.

The box or text field for me to write my reply is missing.

What do i do?

I am using, Windows 10 latest build, Edge.

Frederik

TOPICS
Creative Cloud

Views

431

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 30, 2017 0
LEGEND ,
Oct 31, 2017

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Try using a different browser

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Oct 31, 2017 1
New Here ,
Jan 03, 2018

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All of the Adobe Support options are ridiculous. What kind of Chat Support takes an hour to get someone?!

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Jan 03, 2018 1
New Here ,
Jan 13, 2021

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Hi,

Although this is an old thread but I'll post the link to how to show the chat icon and get in touch with an actual Adobe agent, maybe someone will search and see this reply:

https://youtu.be/Q2B7AHMFt2w

 

Good luck!

 

Adobe has made it hard to us to contact them via chat and talk to real agents for any kind of support!This video reveals how to enable that chat option and g...

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Jan 13, 2021 0