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Cleaner Tool (Uninstall and Repair Tools) and Install Creative Cloud Failure

New Here ,
Apr 25, 2020

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Whenever I run the cleaner tool with the uninstall option, it will just state "Uninstallation of Creative Cloud desktop completed with errors". Also when I run the cleaner tool with the repair option it will just state "Repair is failing due to some error. Please download and install a new copy of Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'".

 

Moreover, I tried running the Cloud Set-up but still, the installation fails. I have done all already and still get the error code P1. Also, I tried installing the apps manually but yield the same results but this time it's P81. See screenshots for reference.

 

P.S.: I'm using a Windows 10 administrator account.

Cleaner Tool (Uninstall Option)Cleaner Tool (Uninstall Option)Error P1Error P1Installation until 3.3 percentInstallation until 3.3 percentCleaner Tool (Repair Option)Cleaner Tool (Repair Option)Error  P81Error P81

 

 

 

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Activation, Creative Cloud, Installation, New user

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Cleaner Tool (Uninstall and Repair Tools) and Install Creative Cloud Failure

New Here ,
Apr 25, 2020

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Whenever I run the cleaner tool with the uninstall option, it will just state "Uninstallation of Creative Cloud desktop completed with errors". Also when I run the cleaner tool with the repair option it will just state "Repair is failing due to some error. Please download and install a new copy of Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'".

 

Moreover, I tried running the Cloud Set-up but still, the installation fails. I have done all already and still get the error code P1. Also, I tried installing the apps manually but yield the same results but this time it's P81. See screenshots for reference.

 

P.S.: I'm using a Windows 10 administrator account.

Cleaner Tool (Uninstall Option)Cleaner Tool (Uninstall Option)Error P1Error P1Installation until 3.3 percentInstallation until 3.3 percentCleaner Tool (Repair Option)Cleaner Tool (Repair Option)Error  P81Error P81

 

 

 

TOPICS
Activation, Creative Cloud, Installation, New user

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142

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Apr 25, 2020 0
Adobe Community Professional ,
Apr 25, 2020

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Apr 25, 2020 1
Adobe Community Professional ,
Apr 25, 2020

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Thnis is more than likely some typoe of UserName Permissions problem. your Username does not have permissions to Write to a folder that Adobne apps need to use so the install fails.

 

Are you Logged In as an Administrator?

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Apr 25, 2020 1