clicked on the password reset link of adobe account but the web address i was taken to was https://fake.domain.adobe.com and it said "this site cant be reached"

New Here ,
Dec 03, 2018

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I tried to sign in on adobe lightroom mobile app after downloading it. I had forgotten my adobe account password so i opted to reset it. The reset link was received in my email. The web address in the email of password reset was somthing like ; https://adobeid.services.adobe.com etc... but when I clicked the link, the webpage said; "This site can't be reached". Also the web address was https://fake.domain.adobe.com (see screenshot attached).

But now I can sign in with the new pasword, so i guess the password has been changed succesfully. Is this something to be concerned about?

Screenshot_20181203-232945_Chrome.jpg

Message was edited by: Benoy Thomas

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Most Valuable Participant ,
Dec 03, 2018

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Although that's a disconcerting screen (fake.domain.adobe.com!?), it does sound like you were able to change your password and it now works.

I assume it's some developer code that got left in somehow. As long as you can successfully log into the "real" CC site, you should be good to go.

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New Here ,
Feb 09, 2021

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Still happened today after reset the forward went to 'fake.domain.adobe.com' yet the new password selected during the process works fine

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New Here ,
Jan 20, 2019

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Had the same issue right now with PS Express app on Android (HTC10). I used my facebook link to register, but the service still asked for a password. So I inserted my mail address, got the registration link, decided for a password and BOOM! Got the same blank screen with the same weird "fake.domain.adobe.com" URL.

However, me being able to write on this forum is proof it was a legit Adobe mail and software. Still, seeing that blank link with that URL gave me an heart attack for a second!  

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New Here ,
Jan 25, 2019

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I've just got same issue now with PS Express on iOS resetting my password, but it seems working without problem.

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