Thank you for posting your query here and sorry to hear about the trouble you are facing.
Please Open Mac Activity Monitor and close all Adobe processes like Creative Cloud, CLibrary, CCXProcess, Adobe Update Service, Adobe Genuine Software Service, Adobe Acrobat Update Service, AcroTray etc.
-Please click the chat icon at the bottom right of the page to open a chat session - the chat icon looks like '3 dots inside a circle' at the lower right - please type AGENT into the chat window to connect directly to a person rather than the AI Please be aware that Adobe's staffing is impacted by the virus, so wait times are long.
Great to hear that Photoshop was up and runnning. However, since you have mentioned that after the update, it is not fully loading - is this the Creative Cloud Desktop App not loading Or the Photoshop App.