Locked

Cloud storage is full?

New Here ,
Nov 08, 2018 Nov 08, 2018

Copy link to clipboard

Copied

In Lightroom it says "Your cloud storage is full … 21.07 GB of 20 GB used." However, when I go to the Creative Cloud and click on "Files" it shows there are no files and when I click on "Deleted" it says "You have no deleted items." Therefore, it appears I am using no creative cloud storage, but it still says storage is full?

Any ideas on what should I do to delete/ clear the storage?

TOPICS
Creative Cloud

Views

2.0K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Guide , Nov 09, 2018 Nov 09, 2018
Hi,Lightroom storage is here :Photo Editor | Online Photoshop Lightroom

Likes

translate

Translate

Translate
New Here ,
Nov 09, 2018 Nov 09, 2018

Copy link to clipboard

Copied

I have same isue , i have like 7 GB of pictures in my CC Lightroom and it says im using 23 of 20 GB  and i have no freaking idea where to look for content of my creative cloud drive because as you said: " However, when I go to the Creative Cloud and click on "Files" it shows there are no files and when I click on "Deleted" it says "You have no deleted items." Therefore, it appears I am using no creative cloud storage, but it still says storage is full?"

There might be somekind of  old sync pictures from my Clasic CC or previews but I would realy like to see and determin what is stored on drive.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Nov 09, 2018 Nov 09, 2018

Copy link to clipboard

Copied

Hi,

Lightroom storage is here :

Photo Editor | Online Photoshop Lightroom

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 18, 2020 Feb 18, 2020

Copy link to clipboard

Copied

same problem. my concern has been "escalated". i wonder how high up it will go...

 

BTW my lightroom says i only consumed 3gb out of 20gb...

 

all deleted folders are clean

 

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 25, 2021 Mar 25, 2021

Copy link to clipboard

Copied

I pay for Cloud Storage @ $2.95 a month.  What is this cloud storage ?    I don't think I use it and I don't think I need it?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 25, 2021 Mar 25, 2021

Copy link to clipboard

Copied

I am deleting any Adobe apps.....so the "Cloud" with you can be deleted as I do not use it.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines