Computer "Incompatible" For New Downloads When It Is

New Here ,
Sep 02, 2020 Sep 02, 2020

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My Creative Cloud says that all of the featured apps are incompatible for download due to my desktop Windows being too old when, in fact, it is up to date and meets the download requirements. Why does it say it is incompatible when it really isn't? How do I download the apps I need with this issue?

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Cloud storage web assets, File sync

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Most Valuable Participant ,
Sep 03, 2020 Sep 03, 2020

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>it is up to date and meets the download requirements

 

And what does that mean in actual information? What is your hardware and Windows version?

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