Connecting to CC - Stuck on 'Installing update..'

[susiem19331990]

I can't connect to cc. clicking the CC link show "Installing update.." where the advice on the screen show a progress bar with 5% progress

It may be after a crash its fixed on this.

How do i reset this to reconnect?

thanks

[Samoreen]

Hi,

I'm also hit by permanent problems with CC Desktop updates. There are a lot of threads where Adobe reps or MVPs explain us that in order to fix these issues, we have to uninstall the tool, delete such or such folders and/or files, use a cleanup tool, reboot our systems, re-install, etc. These procedures are not actual solutions, even if they (rarely) work. Do you think that we have that much time to waste applying these procedures ?

The real solution is to write code that works. Writing an application installer is not a programming prowess. It's BAU. We shouldn't have so many problems with the CC Desktop installation or updates.

I'm really fed up of these CC Desktop problems lasting since years. The culprit is not the user or the user's system. It's bad quality code. Just fix it !