Contact Change Country address

New Here ,
Mar 08, 2020 Mar 08, 2020

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Hi,

I am trying to get into contact with adobe, because I changed my country address but links are only sending me to a FAQ site or asking me to log-in which redirects me to the FAQ site. Any way how to contact them? I have to update my payment details but can't type them in as it doesn't allo me to change the country address.

 

Thanks

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Adobe Community Professional , Mar 09, 2020 Mar 09, 2020
Contact Customer Care here:https://helpx.adobe.com/contact.htmlThere should be a circle, with a speech bubble icon in it, on the right hand side of the page. Click on it to initiate a Chat. 

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Adobe Community Professional ,
Mar 09, 2020 Mar 09, 2020

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Contact Customer Care here:
https://helpx.adobe.com/contact.html

There should be a circle, with a speech bubble icon in it, on the right hand side of the page. Click on it to initiate a Chat.

 

contactadobeicon.png

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New Here ,
Mar 20, 2021 Mar 20, 2021

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I do not see this at all and have the same problem.  I can't find a way to contact them and I can't change my country and therefore cannot change my credit card in order to pay my monthly fee

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

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JJWalters, please use https://helpx.adobe.com/contact.html?rghtup=autoOpen to open a secure chat session. If the session fails to load or is unresponsive, something on the computer is actively blocking the ability to start a chat. Please use a different computer, smartphone, or tablet to begin the chat session then.

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