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I purchased an annual subscription in October 2016 for 159.00 . To date I have been unbale to use the product. I have tried contacting Adobe several times only to get my call dropped once I am connected to a CSR. (Probably becuase I am using the sales phone number becuase that is the only one I can find) I believe the problem is I had two accounts at one time. One, my personal one and the annual subscription was for a business. Now when I login to to each account it states no products, no orders. I am very frustrated that is has taken over six months of an annual subscription to get an answer but I am hoping someone here can help me. Thanks so much.
Please visit:
https://helpx.adobe.com/contact.html
If none of the help articles given there address your issue/question, then you can contact Adobe by clicking the small callout icon at the lower right of that page... and answer the questions and/or type "agent."
You will be offered contact via live online chat or phone, depending on what is supported in your country.
You can also search this page for a regionally-appropriate phone number for customer support:
https://helpx.adobe.com/contact/phone.html
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Use the chat option here:
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The link posted in the "Correct Answer" goes to a help page with no contact options.
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Please visit:
https://helpx.adobe.com/contact.html
If none of the help articles given there address your issue/question, then you can contact Adobe by clicking the small callout icon at the lower right of that page... and answer the questions and/or type "agent."
You will be offered contact via live online chat or phone, depending on what is supported in your country.
You can also search this page for a regionally-appropriate phone number for customer support:
https://helpx.adobe.com/contact/phone.html