Locked

CONTACT Number for Adobe???

New Here ,
Apr 28, 2017 Apr 28, 2017

Copy link to clipboard

Copied

I purchased an annual subscription in October 2016 for 159.00 . To date I have been unbale to use the product. I have tried contacting Adobe several times only to get my call dropped once I am connected to a CSR. (Probably becuase I am using the sales phone number becuase that is the only one I can find) I believe the problem is I had two accounts at one time. One, my personal one and the annual subscription was for a business. Now when I login to to each account it states no products, no orders. I am very frustrated that is has taken over six months of an annual subscription to get an answer but I am hoping someone here can help me.  Thanks so much.

TOPICS
Creative Cloud

Views

1.3K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Jan 24, 2021 Jan 24, 2021
Please visit: https://helpx.adobe.com/contact.html If none of the help articles given there address your issue/question, then you can contact Adobe by clicking the small callout icon at the lower right of that page... and answer the questions and/or type "agent." You will be offered contact via live online chat or phone, depending on what is supported in your country. You can also search this page for a regionally-appropriate phone number for customer support: https://helpx.adobe.com/contact/phone.html...

Likes

Translate

Translate
Adobe Community Professional ,
Apr 28, 2017 Apr 28, 2017

Copy link to clipboard

Copied

Use the chat option here:

Contact Customer Care

Chat 1 + Chat 2.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 24, 2021 Jan 24, 2021

Copy link to clipboard

Copied

The link posted in the "Correct Answer" goes to a help page with no contact options.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 24, 2021 Jan 24, 2021

Copy link to clipboard

Copied

LATEST

Please visit:

 

https://helpx.adobe.com/contact.html

 

If none of the help articles given there address your issue/question, then you can contact Adobe by clicking the small callout icon at the lower right of that page... and answer the questions and/or type "agent."

 

You will be offered contact via live online chat or phone, depending on what is supported in your country.

 

adobe chat icon.png

 

You can also search this page for a regionally-appropriate phone number for customer support:

https://helpx.adobe.com/contact/phone.html

     

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines