Copy link to clipboard
Copied
What is the contact option for customer support in Europe?
I am REALLY disapointed from this lack of info on behalf of Adobe. I have tried to cancel my free trial, but there was no option to do so. And YES i have followed every step described in this forum.
Now, i am billed with 92 euros. So, NOW i am trying to pay the bill and then cancel, to get the REFUND.
I am EXTREMELY DISAPOINTED for this mess on behalf of adobe. It looks like a scam.
Copy link to clipboard
Copied
Hello,
Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information and hence can't help. You will have to contact Customer Care for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, cookies are enabled on your browser. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan
Copy link to clipboard
Copied
There is NO option for Europen clients to contact customer support.
Copy link to clipboard
Copied
I changed my region to Denmark and i can see the option to connect to customer care. See the following screengrab
-Manan
Copy link to clipboard
Copied
Hi Lia,
Can you let us know in which country/region you open the website?
I can see the contact option on our UK, Dutch and Spanish page: