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How ***** can I get in contact with a real person at customer service?
I had a project for school, so I was in the assumption that bough a monthly sunscription. Now after 2 months I would like to cancel my subscription and I need to pay 50 euro for cancellation. I tried contacting customer service trought chat. First I got a bot, then I was in the assumption that a real person came to fix my issue. But it keeps nagging the last 10 minutes about giving discounts and free months even after I said that I woulden't be using the service anymore. First time I had this horrible customer experience at Adobe.
[Profanity removed... this is a family oriented forum... Moderator]
Not needed anymore. Got a nice customer service lady in India on the phone who fixed my problem.
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Not needed anymore. Got a nice customer service lady in India on the phone who fixed my problem.
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I sent a previous email to cancel my service account. Plese tell me how to cancel my service. I do not need it anymore.
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Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)