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i have been trying to contact customer support to change the address on my plan ... i followed all the leads to change billing address but it just takes you to change credit card info, which I don't need to do ... there is no place where I can change billing address and the old address is on my statements/invoices.
HOW DO I CONTACT CUSTOMER SUPPORT ... THE CONTACT BUTTON DOES NOT WORK ... AND UNLIKE AN EARLIER POST I HAVE 2 PLANS IN PLACE AND ACTIVE ---
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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For online chat, you must use a modern browser that accepts cookies and does NOT have any script blockers or script blocking addons. If needed, switch devices or use a different browser like Chrome or Firefox.
My individual plan has no place for my physical address either. My plan is associated to my e-mail addresses and Adobe ID & password.