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Couldn't cancel free trial/subscription

New Here ,
Apr 12, 2020

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I have tried going under Plans - My Plans - View Plan - and there's no option of cancelling the free trial.. It always say "You’ll be able to manage your plan shortly" but never does anything. Can you help me with this? Thanks.

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Couldn't cancel free trial/subscription

New Here ,
Apr 12, 2020

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I have tried going under Plans - My Plans - View Plan - and there's no option of cancelling the free trial.. It always say "You’ll be able to manage your plan shortly" but never does anything. Can you help me with this? Thanks.

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Apr 12, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

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Apr 12, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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Apr 12, 2020 1
New Here ,
Apr 12, 2020

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Thank you! I was able to talk to an agent and cancel my subscription. 🙂

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Apr 12, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Apr 13, 2020

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You're welcome. icon_biggrin.gif

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Apr 13, 2020 0