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Couple of Questions about Switching Computers and Activation

New Here ,
Sep 12, 2020 Sep 12, 2020

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Hi,

 

I bought Adobe CS6 as a student in 2012, from Amazon as a digital download.  I have the serial number, but I think I may have registered it using a school email I no longer have access to.  Is there a way for me to find out, and if so am I able to activate it without knowing that email address? I have to reformat my hard drive and would like to get Photoshop back on it when i get everything working again.

 

Thank you,

Courtney

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correct answers 1 Correct answer

Community Expert , Sep 12, 2020 Sep 12, 2020

It's 2020 and this is where things stand right now.  CS1, CS2 and CS3 are dead & gone. The activation servers were removed from service years ago. Even if you find an installer, it's impossible to activate the software.

CS4, CS5 and CS6 are on life support. Adobe removed links to old installers.  But the software can still be activated providing you have the following:
1. original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that vers

...

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Community Expert ,
Sep 12, 2020 Sep 12, 2020

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It's 2020 and this is where things stand right now.  CS1, CS2 and CS3 are dead & gone. The activation servers were removed from service years ago. Even if you find an installer, it's impossible to activate the software.

CS4, CS5 and CS6 are on life support. Adobe removed links to old installers.  But the software can still be activated providing you have the following:
1. original media (disks or downloads) you received at purchase and a way to read them,
2. a legitimate serial number for that version, language and platform (Win/Mac),
3. an older operating system that can support legacy 32-bit apps.
--------------------------
NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below.
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

NOTE 2: Creative Suite cannot run on Catalina. Either downgrade your OS, set-up a virtual machine or get all new, 64-bit software. Your choice. https://www.adobe.com/creativecloud/plans.html

NOTE 3: Legacy Creative Suite is discontinued & unsupported. Use at your own risk. Adobe support cannot help you with anything except an activation count reset.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

[Moved from Licensing to Download & Install.]

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Sep 12, 2020 Sep 12, 2020

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>from Amazon as a digital download

 

Adobe no longer provides CS6 downloads, unless you bought directly from Adobe

 

You will need your Amazon download to be able to install again

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