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Crashing / Issues Opening

New Here ,
May 30, 2020

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We had a power cut a few months back (actually a couple) after which I think my C: drive got corrupted as  Windows failed to boot for a time - a lot of my software bugs out and periodically crashes or fails to open.

 

I am planning to reformat and fresh-install everything but I wanted to check there's nothing I need to do to deactivate etc the Adobe software before doing so? 

 

Thanks!

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Crashing / Issues Opening

New Here ,
May 30, 2020

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We had a power cut a few months back (actually a couple) after which I think my C: drive got corrupted as  Windows failed to boot for a time - a lot of my software bugs out and periodically crashes or fails to open.

 

I am planning to reformat and fresh-install everything but I wanted to check there's nothing I need to do to deactivate etc the Adobe software before doing so? 

 

Thanks!

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May 30, 2020 0
Adobe Community Professional ,
May 30, 2020

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Which products and version numbers?

 

Work files, extensions, preferences, etc... should be saved to external drives or cloud back-up services like Dropbox or Backblaze.

 

Nancy O'Shea, ACP
Alt-Web.com

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May 30, 2020 0
Most Valuable Participant ,
May 30, 2020

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May 30, 2020 0
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New Here ,
May 30, 2020

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Than you both very much - super helpful and have now signed out / deactivated all Adobe apps ! 

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