Creative Cloud 2020 - all apps are crashing

New Here ,
Sep 07, 2020

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I have recently updated all my Adobe apps and now they are all crashing.

 

I am mainly using Photoshop, Illustrator, InDesign, Acrobat. I am working from a MacBook Pro, operating on macOS Catalina ver 10.15.6.

 

Help!

Adobe Community Professional
Correct answer by Derek Cross | Adobe Community Professional

I suggest you unistall the Creative Cloud applications, using the drop-down menu in the Creative Cloud app, and then run Adobe Cleaner before reinstalling them again.

Here's a link to Cleaner: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Creative Cloud 2020 - all apps are crashing

New Here ,
Sep 07, 2020

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I have recently updated all my Adobe apps and now they are all crashing.

 

I am mainly using Photoshop, Illustrator, InDesign, Acrobat. I am working from a MacBook Pro, operating on macOS Catalina ver 10.15.6.

 

Help!

Adobe Community Professional
Correct answer by Derek Cross | Adobe Community Professional

I suggest you unistall the Creative Cloud applications, using the drop-down menu in the Creative Cloud app, and then run Adobe Cleaner before reinstalling them again.

Here's a link to Cleaner: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

TOPICS
Bug, Performance

Views

55

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 07, 2020 0
Adobe Community Professional ,
Sep 07, 2020

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I suggest you unistall the Creative Cloud applications, using the drop-down menu in the Creative Cloud app, and then run Adobe Cleaner before reinstalling them again.

Here's a link to Cleaner: https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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