Creative cloud Adobe updates not installing

[Guest]

I got a notification that I have updates available, but when I go to the Apps page online nothing happens when I click any of the Update buttons.

[John T Smith]

When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

[Guest]

I thought that was the basic information. Photoshop, Illustrator, InDesign, XD, Lightroom, and Camera Raw will not update on my iMac (Retina 5K, 27-in, late 2015, Big Sur v. 11.4). No error message, but the update buttons do nothing. I have not had this problem previously. I'm not a computer expert, so I don't know what else to say about it. 

[Peru Bob]

Try uninstalling and reinstalling the CC App:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

[Guest]

Thanks but that didn't work. It gave me an error message saying I couldn't uninstall it because I also have Macintosh Office on my system. I can't figure this out! I wonder if I need to uninstall all of my CC apps individually.

[Nancy OShea · Accepted solution]

Desktop software updates would come from your Creative Cloud desktop app.  Which app did you attempt to update?

Does your computer meet the min-system requirements to handle new updates?

Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

[Guest]

I will check, thanks.

[Guest]

That was the issue! Thanks so much. I simply had to unsync a bunch of Dropbox files.