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Hi,
I have signed up for a free trial of InDesign and neither it, nor Creative Cloud, will install.
It keeps going back and forth between the two pages below:
I have temporarily disabled my Firewalls based on advice given to similiar questions, but it hasn't solved the issue.
Would appreciate any help.
Thank you.
Conor
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Hi there,
Would you mind sharing details about the OD version you are on?
Are you still facing the same issue?
Thanks
Kanika
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Hello Kanika,
Thank you for your reply.
I am using Windows 10, 64-bit.
I managed to download Creative Cloud by using a zip files, as described here - https://helpx.adobe.com/ie/download-install/kb/creative-cloud-desktop-app-download.html
However, now I have another issue.
When I click on the Creative Cloud app on my desktop, it won't allow me to sign-in, and it gets stuck on "Loading Creative Account...". After a few minutes, it arrives here:
I click "Sign In", and the process starts again. It doesn't allow me to sign in at any stage.
Thanks.
Conor
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I have been having the same issue since this morning (but mine is with a purchased version). Hopefully we get some help.
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Glad to hear I'm not the only one! Yes, hopefully we do.