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Creative Cloud App Blank - Tried Previous Solutions No Luck. Can't even uninstall it!

New Here ,
Jun 07, 2020

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Hey guys

 

I've been struggling for a while with this. 

 

Creative cloud app is blank. I've tried the following:

1. Reinstalled it. 
2. Deleted OPB.db file, restarted it. No luck
3. Deleted the content of the OOBA folder, reinstalled it. No Luck
4. Tried uninstalling the other Adobe products so that I can uninstall Creative cloud, but I'm not able to do that. Nothing is happening. It's as if something is corrupt. I don't get an error message but the uninstallation just doesn't happen. 

 

Please help. 

 

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Creative Cloud

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Creative Cloud App Blank - Tried Previous Solutions No Luck. Can't even uninstall it!

New Here ,
Jun 07, 2020

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Hey guys

 

I've been struggling for a while with this. 

 

Creative cloud app is blank. I've tried the following:

1. Reinstalled it. 
2. Deleted OPB.db file, restarted it. No luck
3. Deleted the content of the OOBA folder, reinstalled it. No Luck
4. Tried uninstalling the other Adobe products so that I can uninstall Creative cloud, but I'm not able to do that. Nothing is happening. It's as if something is corrupt. I don't get an error message but the uninstallation just doesn't happen. 

 

Please help. 

 

Topics

Creative Cloud

Views

229

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Adobe Community Professional ,
Jun 08, 2020

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Run Adobe Cleaner tool and remove only Adobe Creative Cloud dekstop :

https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Let us know if you still face same issue.

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New Here ,
Jun 14, 2020

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2020-06-14 17_33_07-Creative Cloud App Blank - Tried Previous Solution... - Adobe Support Community .png

 

I get a billion errors like this now. 

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New Here ,
Jun 14, 2020

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I restarted my machine and now when I open Photoshop it just opens up this grey shell of photoshop. Nothing else loads. Everything on my machine was working fine. It was just the POS creative cloud app that was blank. Now it's all messed. I can't afford to do a fresh install of windows.

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Adobe Employee ,
Jun 15, 2020

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Reinhardytg8320341, please contact Microsoft for any errors you are facing with the Microsoft Visual C++ Redistributables.  This is a required component of the Windows operating system and is produced by Microsoft.

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