Highlighted

Creative Cloud App - can't manage apps; don't have an IT administrator.

New Here ,
Sep 14, 2019

Copy link to clipboard

Copied

Hi,

I would like to install the 7-day trial version of Adobe InDesign using the Creative Cloud app. I am signed in to the app with my personal adobe account NOT a business or enterprise account, yet I have been unable to access the Manage Apps tab; I am only getting a message along the lines of 'You don't have permission. Contact your IT administrator.' - I don't HAVE an IT admin. Just me.

Any idea how I can rectify this?

Hi,

 

Have you tried the correct answer solution in this discussion thread? https://community.adobe.com/t5/Enterprise-Teams/dont-t-have-access-to-manage-apps/td-p/10549326. Let us know if that helps or if you continue to experience the same issue.

TOPICS
CC FAQ, Creative Cloud, Installation, New user

Views

13.4K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Creative Cloud App - can't manage apps; don't have an IT administrator.

New Here ,
Sep 14, 2019

Copy link to clipboard

Copied

Hi,

I would like to install the 7-day trial version of Adobe InDesign using the Creative Cloud app. I am signed in to the app with my personal adobe account NOT a business or enterprise account, yet I have been unable to access the Manage Apps tab; I am only getting a message along the lines of 'You don't have permission. Contact your IT administrator.' - I don't HAVE an IT admin. Just me.

Any idea how I can rectify this?

Hi,

 

Have you tried the correct answer solution in this discussion thread? https://community.adobe.com/t5/Enterprise-Teams/dont-t-have-access-to-manage-apps/td-p/10549326. Let us know if that helps or if you continue to experience the same issue.

TOPICS
CC FAQ, Creative Cloud, Installation, New user

Views

13.4K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 14, 2019 2
Enthusiast ,
Sep 14, 2019

Copy link to clipboard

Copied

Hi,

 

Have you tried the correct answer solution in this discussion thread? https://community.adobe.com/t5/Enterprise-Teams/dont-t-have-access-to-manage-apps/td-p/10549326. Let us know if that helps or if you continue to experience the same issue.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 14, 2019 0
New Here ,
Sep 14, 2019

Copy link to clipboard

Copied

Hello!

 

Thank you for your quick response. The instructions in the linked video solved my issue.

 

Many thanks!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 14, 2019 0
New Here ,
Mar 04, 2020

Copy link to clipboard

Copied

Thank you so much!   You have solved me weeks of absolute frustration!  #thankyou #relaxed

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 04, 2020 0
Treeman2 LATEST
Community Beginner ,
Apr 08, 2020

Copy link to clipboard

Copied

This video was recently created by a friend of mine and explains how to fix the issue also !

 

https://youtu.be/jr2jlngK4wU

 

This video explains how to manage your own applications wen you get the error message "You dont have access to manage apps" on your Mac computer. The path wh...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 08, 2020 0