Creative Cloud app installation issues (Mac has Zscaler installed)

New Here ,
Jun 02, 2021 Jun 02, 2021

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I've been working with our IT team and Zscaler reps but still can't get Adobe CC apps installed onto my macbook. What can be done to resolve this?

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Creative Cloud, Installation

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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Are you getting any specific error message?

 

Also , check whether all the URL and Ports are enabled on Firewall :

https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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