Highlighted

Creative Cloud App won't run

Community Beginner ,
Oct 02, 2020

Copy link to clipboard

Copied

I've been trying to get the Creative Cloud App to run on my PC but it just doesn't want to. It just gives me a progress wheel. 

I've tried everything on here but nothing seems to work. It still gives me the progress wheel.

 

Is there anything else that I can try to make it work? 

TOPICS
Creative Cloud

Views

79

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Creative Cloud App won't run

Community Beginner ,
Oct 02, 2020

Copy link to clipboard

Copied

I've been trying to get the Creative Cloud App to run on my PC but it just doesn't want to. It just gives me a progress wheel. 

I've tried everything on here but nothing seems to work. It still gives me the progress wheel.

 

Is there anything else that I can try to make it work? 

TOPICS
Creative Cloud

Views

80

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 02, 2020 1
Adobe Community Professional ,
Oct 02, 2020

Copy link to clipboard

Copied

guidelines.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 02, 2020 0
Community Beginner ,
Oct 02, 2020

Copy link to clipboard

Copied

thing.png

everytime i open the creative cloud desktop app, it is stuck at this screen.

as for what i was doing, i had just installed the creative cloud desktop app and was trying to get it to open. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 02, 2020 0
Adobe Community Professional ,
Oct 02, 2020

Copy link to clipboard

Copied

Please take a look here: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

If this doesn't help please give us more informations about your system as I wrote in my former post.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 02, 2020 0
Community Beginner ,
Oct 03, 2020

Copy link to clipboard

Copied

Okay.

 

My OS is Windows 10 Home Edition (64-bit)

Version 2004

OS Build 19041.508

 

Creative Cloud Version is 5.2.1.441 

Apps 5.2.0.436

 

Here are my PC specs:

CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00 GHz 

RAM: 16 GB

 

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 03, 2020 1
Community Beginner ,
Oct 03, 2020

Copy link to clipboard

Copied

Oh, I forgot to mention that the methods that you gave didn't work, so yea 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 03, 2020 0