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creative cloud apps won't work

New Here ,
May 02, 2020

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I'm having trouble with the creative cloud apps 

all of them seem to not work and the creative cloud desktop app also doesn't work and all I get is a blank screen like nothing is happening, I don't know what to do I've been trying to restart my mac and it won't help. but the thing is when I go to an old photoshop or any app file and open it it will open but it won't let me open a new project 

 

this is so weird and I need to do homework (design student) so I really need help 

thanks,Nataly 

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creative cloud apps won't work

New Here ,
May 02, 2020

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I'm having trouble with the creative cloud apps 

all of them seem to not work and the creative cloud desktop app also doesn't work and all I get is a blank screen like nothing is happening, I don't know what to do I've been trying to restart my mac and it won't help. but the thing is when I go to an old photoshop or any app file and open it it will open but it won't let me open a new project 

 

this is so weird and I need to do homework (design student) so I really need help 

thanks,Nataly 

TOPICS
Bug

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376

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May 02, 2020 0
Most Valuable Participant ,
May 02, 2020

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May 02, 2020 0
Adobe Community Professional ,
May 02, 2020

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Which operating system?

Older 32-bit apps won't work on Catalina.  You need the latest versions of CC.

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud+ all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea, ACP
Alt-Web.com

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May 02, 2020 0