Creative Cloud Desktop Acrobat DC

[chin_145]

I can't install Acrobat DC nor uninstall it the open button can't be used it's has been gray for some while, yesterday my msi.dll was corrupted on my laptop and I uninstalled it without using Creative Cloud Desktop so it may have affected this situation i'm currently dealing with. I wondering if I have to wait for an update for it to reinstall on my computer and begin tot work properly.

[Dean_Utian · Accepted solution]

I'd suggest the following:

1. Clean using the following tool:
   Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
2. Restart your computer.
3. You can download Acrobat DC to reinstall from:
   https://helpx.adobe.com/au/download-install/kb/download-install-acrobat-subscription.html 

[chin_145]

It works thanks, I wish I dealt with this sooner.