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Creative Cloud Desktop App error 505 Windows 10 pro

Engaged ,
Nov 24, 2020 Nov 24, 2020

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I cant seem to update my Adobe Cloud. It keeps sayings error 505. I did everything I could that was suggested on the error 505 page. (when I post the link Adobe forums says its invalid HTML)

I dont have Beyondtrust Powerbroker, I updated windows and restarted my computer and I am not trying to log in remotely. I dont have any fancy anti virus on my system just Windows Defender. I even went into Windows Defender allow  Creative Cloud App in Public and Private networks. I dont know what else to do.

 

Im using a PC Desktop with:
Windows 10 Pro (64-bit0
32.0 GB of RAM
Intel i7-4770K CPU (3.50GHz)
nVidia GeForce GTX 78- GPU

TOPICS
CC FAQ , Creative Cloud

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correct answers 1 Correct answer

Engaged , Dec 02, 2020 Dec 02, 2020

I had to reinstall the OS, something in Windows 10 was blocking adobe and there were way to many seriveces to go through to find it. Not even the Adobe live chat gu could figure it out. 

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Community Expert ,
Nov 25, 2020 Nov 25, 2020

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Please take a look here:

Error 505 for Creative Cloud update and XD Install... - Adobe Support Community - 10992341

Creative Cloud Update failed. Error Code 505 - Adobe Support Community - 11293906

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Engaged ,
Dec 01, 2020 Dec 01, 2020

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I reinstalled everything and even the the Adobe CC CLearner tool but I still got the 505 error. 

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Engaged ,
Dec 01, 2020 Dec 01, 2020

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I reinstalled everything and even the the Adobe CC Clearner tool but I still got the 505 error. 

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Engaged ,
Dec 02, 2020 Dec 02, 2020

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I had to reinstall the OS, something in Windows 10 was blocking adobe and there were way to many seriveces to go through to find it. Not even the Adobe live chat gu could figure it out. 

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New Here ,
Feb 02, 2023 Feb 02, 2023

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I remembered that I had prviously changed some things in the Services App. I changed it back and it solved the issue. If you can't remember what you turned off try this. It might save you time by not having to reinstall things. Type in Services in the search bar. Change Secondary Logon Properties to manual.

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New Here ,
Feb 02, 2023 Feb 02, 2023

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Also, once I changed this back, it would only work in Admin account. Problem still existed when I used a user account.

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