Copy link to clipboard
Copied
Hello all,
My Creative Cloud desktop app (on Windows 10) on the last update crushed and couldn't connect to adobe servers.
I tried almost everything I found on the support community.
When I try to install the CC application, at some point, it opens a browser window that prompts me to sign in. I sign in and get the message "You're all set" but nothing happens. And it keeps opening windows and "You're all set" over and over....
I uninstalled all adobe apps, run the cleaner tool... still the same.
What can I do?
I got help from Adobe Help Chat. Thank you!
The problem was that the system language on my computer was not english.
I was told to change the language to english and everything runs smoothly again.
I hope that Adobe fixes that soon.
Copy link to clipboard
Copied
Hello all,
My Creative Cloud desktop app (on Windows 10) on the last update crushed and couldn't connect to adobe servers.
I tried almost everything I found on the support community.
When I try to install the CC application, at some point, it opens a browser window that prompts me to sign in. I sign in and get the message "You're all set" but nothing happens. And it keeps opening windows and "You're all set" over and over....
I uninstalled all adobe apps, run the cleaner tool... still the same.
What can I do?
I got help from Adobe Help Chat. Thank you!
The problem was that the system language on my computer was not english.
I was told to change the language to english and everything runs smoothly again.
I hope that Adobe fixes that soon.
Copy link to clipboard
Copied
And now I can't install any of my applications!!! At least before uninstalling everything, the only app that wasn't functional was Creative Cloud desktop app.... (frustrated...)
Copy link to clipboard
Copied
I got help from Adobe Help Chat. Thank you!
The problem was that the system language on my computer was not english.
I was told to change the language to english and everything runs smoothly again.
I hope that Adobe fixes that soon.