Creative Cloud Desktop keeps opening

New Here ,
Oct 12, 2020

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About 2 updates ago, I started having issue with the CC desktop. I can be playing Overwatch, Sims 4, browsing web pages and Creative Cloud will pop open and ask if I want to save my preferences. Is this a bug? I did uninstall version 2018 of Photoshop and after that, this pop up will not go away. It opens randomly whenever I am on the computer, no matter what program I am using.

 

I uninstalled the desktop using the tool, but I would like to be able to manage the Adobe fonts I use and keep up with my Photohshop updates. Any help would be greatly appreciated!

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File sync

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Creative Cloud Desktop keeps opening

New Here ,
Oct 12, 2020

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About 2 updates ago, I started having issue with the CC desktop. I can be playing Overwatch, Sims 4, browsing web pages and Creative Cloud will pop open and ask if I want to save my preferences. Is this a bug? I did uninstall version 2018 of Photoshop and after that, this pop up will not go away. It opens randomly whenever I am on the computer, no matter what program I am using.

 

I uninstalled the desktop using the tool, but I would like to be able to manage the Adobe fonts I use and keep up with my Photohshop updates. Any help would be greatly appreciated!

TOPICS
File sync

Views

33

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 12, 2020 0
Adobe Community Professional ,
Oct 12, 2020

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Run the Adobe Cleaner tool to wipe old Adobe apps from your system.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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