Creative Cloud Desktop ne se lance pas

New Here ,
Oct 28, 2020 Oct 28, 2020

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Sur PC en Windows 7, depuis la semaine dernière, CC ne parvient pas à se charger.

cc01.JPG
Puis :
cc02.JPG
J'ai déjà tenté de réinstaller (la réinstall ne se termine pas), de supprimer les fichiers dans le dossier OOBE, ça n'a rien changé.
Cela date des mises à jour de la semaine dernière, avec notamment Photoshop 2021. Impossible d'obtenir la moindre mise à jour sur le PC (qui jusque-là n'avait aucun problème), alors que ça marche sur le Mac juste à côté.

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Adobe Community Professional ,
Oct 28, 2020 Oct 28, 2020

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The current Creative Cloud apps require Windows 10. 

 

https://helpx.adobe.com/creative-cloud/system-requirements.html

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New Here ,
Oct 29, 2020 Oct 29, 2020

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I don't want to use Windows 10 just because of Adobe. CC auto-upgrades without asking me anything, without warning about that. Tuesday, it works, friday, it doesn't work. If windows 10 is required, Adobe must ask before upgrade.
And a lot of people seem to have the same problem, on windows 10 or Mac, so...

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Adobe Community Professional ,
Oct 29, 2020 Oct 29, 2020

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You can turn off autoupgrades in the preferences.

 

  1. Open the Creative Cloud desktop app.
  2. Click your avatar in the upper right corner, then click Preferences.
  3. Click General in the left panel.
  4. Scroll to Settings > Always keep Creative Cloud up to date and move the toggle to the left.

 

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Adobe Community Professional ,
Oct 28, 2020 Oct 28, 2020

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