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creative cloud desktop not working firewall is blocking connection to server

New Here ,
Jul 20, 2020

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This is my first time here.

 

I got some issues. My creative cloud desktop the new rainbow one.

 

For some reason it can't connect to the server it says my firewall settings has to be off. I did that and still nothing.

 

I already uninstalled and reinstalled the app. Nothing is working any help.

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Creative Cloud, Installation

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creative cloud desktop not working firewall is blocking connection to server

New Here ,
Jul 20, 2020

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This is my first time here.

 

I got some issues. My creative cloud desktop the new rainbow one.

 

For some reason it can't connect to the server it says my firewall settings has to be off. I did that and still nothing.

 

I already uninstalled and reinstalled the app. Nothing is working any help.

TOPICS
Creative Cloud, Installation

Views

60

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 20, 2020 0
Adobe Employee ,
Jul 21, 2020

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Daigo-San if you turn off the software firewall are you then able to connect to the server?  What operating system are you using?  When was the last time you were able to contact the server?

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Jul 21, 2020 0
New Here ,
Sep 23, 2020

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whoops I know this is very late response. But I had to call the tech support and getting fixed through their steps. It was a very technical solution.

 

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Sep 23, 2020 0