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Creative Cloud does NOT work

New Here ,
Jan 26, 2021 Jan 26, 2021

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I really wanted Adobe Photos to help my photography final results. All I wanted to do was download a programme and use it.

But the Creative Cloud is there as a barrier, without it I cannot access Adobe Photos. It does NOT download and install properly , after several failed attempts. Like many large corporations, Adobe is not contactable and is uninterested in one person's problem.

When I try to cancel, I am told of a massive £49.00 cancellation fee!! Sharp practice Adobe - that was not CLEARLY stated anywhere when signing up - and dont claim the small print.

Totally disatisfied - UNLESS someone can help me get it working and restore faith in what was a dependable, quality name

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Activation , Creative Cloud , Installation

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Community Expert ,
Jan 26, 2021 Jan 26, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?
Does your computer meet the minimum specs?

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