Creative Cloud Firewall Exception

New Here ,
May 13, 2015

Copy link to clipboard

Copied

How do I allow CC through a firewall? I can't find any information anywhere about which programs/ports to allow.

TOPICS
Creative Cloud

Views

23.8K

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

2 Correct Answers

Adobe Community Professional , Aug 29, 2020
Brucgovn Adobe Community Professional , Aug 29, 2020

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional , May 13, 2015
Brucgovn Adobe Community Professional , May 13, 2015
You need to Allow / Whitelist below ports.Adobe Ports/Host combinationsccmdl.adobe.com:80 swupmf.adobe.com:80 swupdl.adobe.com:80 https://na1mbls.licenses.adobe.com https://ims-na1.adobelogin.com https://adobeid-na1.services.adobe.com https://na1r.services.adobe.com http://activate.adobe.com https://activate.adobe.com http://adobe.activate.com https://adobe.activate.com ccmdls.adobe.com:443 ims-na1.adobelogin.com:443 na1r.services.adobe.com:443 prod-rel-ffc-ccm.oobesaas.adobe.com:443 lm.licenses...

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional ,
May 13, 2015

Copy link to clipboard

Copied

You need to Allow / Whitelist below ports.

Adobe Ports/Host combinations


ccmdl.adobe.com:80

swupmf.adobe.com:80

swupdl.adobe.com:80

https://na1mbls.licenses.adobe.com

https://ims-na1.adobelogin.com

https://adobeid-na1.services.adobe.com

https://na1r.services.adobe.com

http://activate.adobe.com

https://activate.adobe.com

http://adobe.activate.com

https://adobe.activate.com

ccmdls.adobe.com:443

ims-na1.adobelogin.com:443

na1r.services.adobe.com:443

prod-rel-ffc-ccm.oobesaas.adobe.com:443

lm.licenses.adobe.com:443

www-du1.adobe.com

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
IdleJohn AUTHOR
New Here ,
May 13, 2015

Copy link to clipboard

Copied

Port 80 is HTTP, right? Why would I need to allow this globally?

Also there doesn't seem to be a way to whitelist hostnames in Windows firewall...

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 15, 2015

Copy link to clipboard

Copied

Hi John,

Please refer to the help document below:

https://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html (Site/port information)

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 13, 2015

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 13, 2015

Copy link to clipboard

Copied

May I know whether you are using Office / Corporate network computer ?

If yes , make sure to contact your IT department and add the Adobe ports to Allow/ Whitelist for Network Firewall.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Aug 29, 2020

Copy link to clipboard

Copied

I installed Creative Cloud a few days ago and used it without any issues. For the last two days, I have not been able to access CC. The receive the error "Please check your firewall settings, ensure that the time settings on your computer are correct, and try again."

I turned off my firewall without any success

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 29, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more