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I have two installations on different hardware and both systems crash after starting Creative Cloud for desktop. This started just after the last app update end of March.
I already did uninstall/cleanup/install but no change. As soon as I start the app it starts using memory until BSOD.
Both systems are running Windows 10 latest build and patches.
Is this a known problem with March release of CC for desktop?
Best regards,
Lars
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I have two installations on different hardware and both systems crash after starting Creative Cloud for desktop. This started just after the last app update end of March.
I already did uninstall/cleanup/install but no change. As soon as I start the app it starts using memory until BSOD.
Both systems are running Windows 10 latest build and patches.
Is this a known problem with March release of CC for desktop?
Best regards,
Lars
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If an app can cause BSOD, then it's a fault in the system. How do you measure the memory usage, and what is the reason given for the BSOD?
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When Windows runs out of memory, it is possible that the scheduler switches to a system task which does not get the memory required and crashes. Picture of BSOD tells critical_process_died. The other picture of Windows Event Viewer shows that process CreativeCloud.exe takes 59381846016 Bytes which is far to much! This is definitely an app fault to use 59GB of memory.
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Your images, for some reason, do not load for me.
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I just checked, they do not load for me neither.