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Creative Cloud icon red dot after waking up a MacBook Pro

New Here ,
May 06, 2020

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Hello all,

 

in the last few months every time that my MacBook Pro wakes up from sleep the icon of the Creative Cloud was a red dot. If I click on the icon and the app opens no errors of file synching is displayed or any new notifications. Any ideas how I can solve this issue?

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Creative Cloud icon red dot after waking up a MacBook Pro

New Here ,
May 06, 2020

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Hello all,

 

in the last few months every time that my MacBook Pro wakes up from sleep the icon of the Creative Cloud was a red dot. If I click on the icon and the app opens no errors of file synching is displayed or any new notifications. Any ideas how I can solve this issue?

TOPICS
Creative Cloud

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367

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 06, 2020 0
kglad LATEST
Adobe Community Professional ,
May 07, 2020

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that's supposed to mean there's a new notification.  you can turn that off if it's not helpful, https://helpx.adobe.com/creative-cloud/help/notifications.html

 

or you can try, resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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