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Creative cloud in trial mode after purchasing Photography plan

New Here ,
Apr 22, 2020

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I bought the photograph plan today I downloaded Creative Cloud but it is still in free trial mode It won't let me download my applications, it says in my account that I have purchased the Photography plan but I still can't download it.

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Creative Cloud, Installation, New user

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Creative cloud in trial mode after purchasing Photography plan

New Here ,
Apr 22, 2020

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I bought the photograph plan today I downloaded Creative Cloud but it is still in free trial mode It won't let me download my applications, it says in my account that I have purchased the Photography plan but I still can't download it.

TOPICS
Creative Cloud, Installation, New user

Views

110

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 22, 2020 0
Adobe Community Professional ,
Apr 22, 2020

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It can take up to 24 hours for the subscription to take effect. Please wait until tomorrow then it should work.

 

If not you have to contact the Adobe support. Because this is a public forum and not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

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