creative cloud installation Error 87

[Guest]

Hi there,

I am trying to install Creative Cloud desktop

I get the following error:

Another installer is currently running, which must be closed

Error code: 87

Running Windows 7 and I dont believe I have any other installers running

Thanks for any advice!

[JStites59]

The Task Manager/End Windows Installer worked for me - Win 10 P78 error code

[Sheena Kaul]

Moving to Creative Cloud Download & Install‌

[Tum tum]

Just had the same Problem, applied "PureXiii" Fix and it worked like a charm. Thanks!!!

[courtneyhrose]

I have no windows installer running in my task manager, but i still get the same error. Anyone know a fix?

[redwoodtwig]

try shutting down Microsoft click to run, and keep telling it now until you get the CC install started...

[4Nicmac]

I have Windows 10 and closing the Windows installers in the Task Manager worked. CC started installing on its own.

[kellya70284353]

I'm trying to install using windows 10 and it won't work. I've checked the task manager. Any ideas?

[jollys6293006]

I've tried closing programmes in the taskmanager, but there are no such programmes running in the background. Any other solution?

[wagnerc40021754]

Hello guys!

I have a Sony Vaio with Windows 10 and I signed Creative Cloud from Adobe. When you try to install any of the CC products, you receive an error message: Code P87. I saw that a person here in the forum had this same problem a few years ago and managed to solve it. I did everything that was recommended to me. I contacted Adobe via chat and I did all the requested procedure. Nothing solved. When you try to install the DC or even the products individually, the same error is displayed. I do not know what else to do...

[michaelt20152031]

CTRL+ALT+DEL. CLICK ON  START TASK MANAGER.

UNDER THE PROCESSES TAB, THERE WILL BE TWO TOPICS (APPS & BACKGROUND PROCESSES)

UNDER THE BACKGROUND PROCESSES TOPIC SCROLL DOWN UNTIL YOU SEE WINDOWS INSTALLER & WINDOWS INSTALLER (32bit).

CLICK AND THE TASK ON BOTH PROCESSES

ENJOY!!!

[marcof19308890]

still not working for me, no installer running, no adobe processes running, nothing!! i can't work anymore. I need help. I follow all the troubleshooting steps since 2014 and nothing works. can't update