Creative cloud installation problem

New Here ,
Nov 18, 2020

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It keeps asking me to put in my username and password before installing but none of my passwords or usernames are working ???? 

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Activation, Creative Cloud, Installation, New user

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Creative cloud installation problem

New Here ,
Nov 18, 2020

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image.jpg

It keeps asking me to put in my username and password before installing but none of my passwords or usernames are working ???? 

TOPICS
Activation, Creative Cloud, Installation, New user

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38

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Nov 18, 2020 0
Most Valuable Participant ,
Nov 18, 2020

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This is the normal message when installing ANY software to a Mac. So it's the same as all software, from all makers. 

DON'T GUESS. If you are new to installing software on your Mac, this is the administrator password you chose when you first switched on your Mac (perhaps the same as your login password). This message from your Mac is to protect you, please be sure to recognise it, and only respond when you trust the app.

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Nov 18, 2020 1
Brucgovn LATEST
Adobe Community Professional ,
Nov 18, 2020

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You need to enter your Mac login credentials :

 

https://support.apple.com/en-in/guide/mac-help/mhosxlogo1438/10.15/mac/10.15

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Nov 18, 2020 1