Creative Cloud installation/update fails with "Adobe server could not be contacted".

[martinhm]

Hi,

I have a major issue, which i cant solve.

When i try to install or update Adobe Creative Cloud the installation fails, with the message

"Adobe servers could not be contacted... etc"..

I need to know, WHERE on windows and/or in regedit, the paths of the needed servers are?

And if there is a any way i can install the creative cloud, with a offline installation, where there is NO need for the installation to have or get contact with the adobe servers.

Please help me on this matter,

Best regards

Brian Petersen

[AxelMatt · Accepted solution]

Please take a look here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Especially have a look on your HOSTS file.