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Creative Cloud installation/update fails with "Adobe server could not be contacted".

New Here ,
May 06, 2020

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Hi,

I have a major issue, which i cant solve.

When i try to install or update Adobe Creative Cloud the installation fails, with the message

"Adobe servers could not be contacted... etc"..

I need to know, WHERE on windows and/or in regedit, the paths of the needed servers are?

And if there is a any way i can install the creative cloud, with a offline installation, where there is NO need for the installation to have or get contact with the adobe servers.

Please help me on this matter,

Best regards

Brian Petersen

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Creative Cloud

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Creative Cloud installation/update fails with "Adobe server could not be contacted".

New Here ,
May 06, 2020

Copy link to clipboard

Copied

Hi,

I have a major issue, which i cant solve.

When i try to install or update Adobe Creative Cloud the installation fails, with the message

"Adobe servers could not be contacted... etc"..

I need to know, WHERE on windows and/or in regedit, the paths of the needed servers are?

And if there is a any way i can install the creative cloud, with a offline installation, where there is NO need for the installation to have or get contact with the adobe servers.

Please help me on this matter,

Best regards

Brian Petersen

TOPICS
Creative Cloud

Views

166

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 06, 2020 0
Adobe Community Professional ,
May 06, 2020

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Please take a look here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Especially have a look on your HOSTS file.

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