Creative cloud no inicia

New Here ,
Dec 28, 2020 Dec 28, 2020

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Tengo problemas para instalar en mi otra computadora creative cloud al iniciar sección. Intente con todo el apartado de ayuda que me brinda adobe. Pero no me funciona. 
tengo Windows 10 x64 actualizado a alguien más le a pasado? 
en mi Mac me inicia correctamente. Tenía entendido que podía iniciar cuenta en dos dispositivos. Igual intenté cerrando cuenta en mi Mac y desconectar ese computador de los servicios de adobe. Y aún así no me funciona AYUDA POR FAVOR GRACIAS 

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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did you successfully download the cc desktop app?  if no, see below*

 

if yes, did you successfully install the cc desktop app?

 

if no, what problem do you see when trying to install?

 

 

*install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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