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Creative Cloud not allowing to install apps

New Here ,
Apr 15, 2020

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Hello,

 

I'm receiving a message that I don't have permission to download the apps from my creative cloud.

Can you help?

 

ty

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Creative Cloud, Installation

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Creative Cloud not allowing to install apps

New Here ,
Apr 15, 2020

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Hello,

 

I'm receiving a message that I don't have permission to download the apps from my creative cloud.

Can you help?

 

ty

TOPICS
Creative Cloud, Installation

Views

22

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 15, 2020 0
Adobe Community Professional ,
Apr 15, 2020

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What kind of account do you have -- individual, Team or Enterprise?

If the latter two, contact your IT dept for assistance.

 

For individual account holders, please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Also you need a computer user profile with admin level permissions to install software.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea, ACP
Alt-Web.com

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