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Creative Cloud not allowing to install apps

New Here ,
Apr 15, 2020 Apr 15, 2020

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Hello,

 

I'm receiving a message that I don't have permission to download the apps from my creative cloud.

Can you help?

 

ty

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Creative Cloud , Installation

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Community Expert ,
Apr 15, 2020 Apr 15, 2020

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What kind of account do you have -- individual, Team or Enterprise?

If the latter two, contact your IT dept for assistance.

 

For individual account holders, please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Also you need a computer user profile with admin level permissions to install software.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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