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Creative Cloud not installing

New Here ,
Mar 26, 2020

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First I was not able to open CC (ERROR= cc is taking too long to open). after that I unistalled the app. Then again not able to install. Shows please check internet connectivity (Internet is working fine)

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Creative Cloud, Installation

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Creative Cloud not installing

New Here ,
Mar 26, 2020

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First I was not able to open CC (ERROR= cc is taking too long to open). after that I unistalled the app. Then again not able to install. Shows please check internet connectivity (Internet is working fine)

1234.png

Topics

Creative Cloud, Installation

Views

24

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Peru Bob LATEST
Adobe Community Professional ,
Mar 26, 2020

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See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...

I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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