• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Creative Cloud problems

Community Beginner ,
Jun 20, 2020 Jun 20, 2020

Copy link to clipboard

Copied

Help! Every time I power up my iMac, this message pops up. When I click 'Repair' the computer 'hangs up' with the familiar spinning wheel icon! I'm now now trying to install Adobe Creative Cloud but can't get past the screen shown in the second photo. I'm on an iMac running Catalina. Can anyone help please?

64FE807C-B63C-4DE2-A9D9-676E51237D95.jpeg

5F6AD301-7478-4D57-A17B-D580C7838E5E.jpeg

D13AE2DA-50B0-4765-ADF5-667044C5BC0B.jpeg

Views

186

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 20, 2020 Jun 20, 2020

Copy link to clipboard

Copied

Please take a look here:

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 28, 2020 Jun 28, 2020

Copy link to clipboard

Copied

LATEST

Now sorted thanks. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines