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Creative Cloud problems

Community Beginner ,
Jun 20, 2020

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Help! Every time I power up my iMac, this message pops up. When I click 'Repair' the computer 'hangs up' with the familiar spinning wheel icon! I'm now now trying to install Adobe Creative Cloud but can't get past the screen shown in the second photo. I'm on an iMac running Catalina. Can anyone help please?

64FE807C-B63C-4DE2-A9D9-676E51237D95.jpeg

5F6AD301-7478-4D57-A17B-D580C7838E5E.jpeg

D13AE2DA-50B0-4765-ADF5-667044C5BC0B.jpeg

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Creative Cloud problems

Community Beginner ,
Jun 20, 2020

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Help! Every time I power up my iMac, this message pops up. When I click 'Repair' the computer 'hangs up' with the familiar spinning wheel icon! I'm now now trying to install Adobe Creative Cloud but can't get past the screen shown in the second photo. I'm on an iMac running Catalina. Can anyone help please?

64FE807C-B63C-4DE2-A9D9-676E51237D95.jpeg

5F6AD301-7478-4D57-A17B-D580C7838E5E.jpeg

D13AE2DA-50B0-4765-ADF5-667044C5BC0B.jpeg

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44

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 20, 2020

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Community Beginner ,
Jun 28, 2020

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Now sorted thanks. 

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